VÅGSLAND BKG
Returns & Warranty
Returns
If the gear isn't right, you have 30 days from delivery to send it back for a full refund. It needs to be unused and in its original packaging.
Email us with your order number and we'll send a return label. For orders over $75 we cover return shipping. Under $75, return postage is yours.
If it arrives damaged or wrong
Send a photo. We'll replace it or refund it immediately and you don't need to send anything back. That's on us, not you.
Warranty
Every item carries a one-year warranty against manufacturing defects — failed seams, broken buckles, delaminating fabric, zips that give out under normal use.
Wear from ordinary use, damage from misuse, and the natural end of a consumable part (pole tips, for example) aren't covered.
What we won't do
We won't argue you out of a legitimate claim. If something we sold you failed and it shouldn't have, we fix it.